On call / on shift

Who is accountable, at a point in time. Rosters are authored in Outlook.

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Next handover
18:00 · Kiptoo → Njeri

Primary on call

Six services in the payments critical path

ServiceOn callContactShiftEscalation
M-PESA API Gateway
CI-000412
BK
Brian Kiptoo
Payments Platform
+254 7·· ··· 41818:00 – 06:00Faith NjeriOn now
Daraja API
CI-000418
WM
Wanjiru Mwangi
Developer Platform
+254 7·· ··· 22606:00 – 18:00Brian KiptooOn now
Prepaid Billing
CI-000203
DM
David Mutua
Billing Ops
+254 7·· ··· 77106:00 – 18:00Peter KamauOn now
USSD Gateway
CI-000155
SO
Samuel Odhiambo
Channels
+254 7·· ··· 09312:00 – 00:00Grace WanjikuOn now
Fuliza
CI-000520
Nobody rostered
Calendar has no entry covering
Not setNot setNot setNo cover found
Postpaid Billing
CI-000211
PK
Peter Kamau
Billing Ops
+254 7·· ··· 64006:00 – 18:00David MutuaOn now
A gap means the calendar has no entry, not that nobody is available. Fix cover in Outlook; this view will follow within 15 minutes.Open the roster calendar

This week

Payments Platform · primary rotation